Management of The Lakelands is provided by Resort Solutions Limited (RSL), a full-service provider of resort and club management services to the holiday ownership industry.
The company’s mission is to provide the best possible holiday experience for owners and guests while increasing resort profitability, boosting performance and improving efficiency.
Over the past ten years, Resort Solutions has become a recognised leader in the field of resort management providing superior service, support and advice.
The team’s industry knowledge and expertise covers areas such as operations management, membership services, maintenance fee collection, club administration and strategic planning.
Providing a ‘hands-on’ approach to management, Resort Solutions works with resorts tackling the challenges many face today and focusing on the interaction of people, systems and technology.
Today the team, which is based in Market Harborough, provides a range of tailor-made management services to 9 resorts and over 8,000 timeshare owning families throughout Europe.
Acquired by CLC World Resorts & Hotels (CLC World) in 2013, Resort Solutions is now part of VRI Europe, a joint venture between Interval Leisure Group (ILG) and CLC World.
This connection with one of the world’s leading management organisations enables Resort Solutions to offer bespoke products and expertise to a wider spectrum of clients while maintaining high levels of service to current clients.
The combination of management strengths, experienced staff, technology, and leverage power has created a highly sophisticated management services provider within Europe.
With VRI Europe’s support, Resort Solutions provides cost-conscious, service-oriented management designed to help resorts run efficiently and competitively in the modern shared ownership and holiday marketplace.
Resort Solutions is a member of the industry’s trade association, the RDO.
The resort manager is Janine Wagstaff. She can be contacted via email at: email@example.com